Terms and Conditions
Effective Date: 9/9/2024

Welcome to Expand Marketing.

By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully, as they include important information regarding your use of our services, fulfillment policies, payment security, and data privacy.
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1. Service Delivery
All services provided by Expand Marketing are digital in nature, including but not limited to marketing strategy consultation, website design, direct response marketing, conversion rate optimization (CRO), and other digital marketing-related services. Upon purchase, service delivery timelines will be outlined clearly, and work will begin based on the agreed-upon schedule.

2. No Refund Policy
Due to the digital nature of our services and the immediate value they bring upon execution, Expand Marketing does not offer refunds once work has commenced. Before placing an order, please ensure that you fully understand the service scope and have addressed any questions with our team. All sales are final.

3. Payment Security and PCI Compliance
At Expand Marketing, the security of your payment information is a top priority. We comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure that your payment details are handled securely. We use Stripe as our payment processor, which is PCI Level 1 certified, meaning it adheres to the highest standards of security.Our website utilizes HTTPS encryption to safeguard your data, and we implement security best practices to protect against vulnerabilities like card testing. When you make a payment with us, rest assured that your information is encrypted and processed securely, keeping your sensitive details safe.

4. Consumer Data Privacy
We understand that protecting your personal information is essential. Expand Marketing is committed to complying with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We collect, store, and use your data only as necessary to provide our services and improve your experience.
a. Information We Collect
The categories of personal information we collect include:Identifiers: such as your name, email address, phone number, and IP address.
Commercial Information: such as records of the services you have purchased from us.
Internet or Other Electronic Network Activity: such as browsing history, search history, and interactions with our website.
Professional Information: such as your job title, company name, or industry.
Inferences: based on the data collected, we may create profiles to understand your preferences and behavior.
b. How We Collect Information
We collect information in the following ways:Directly from you: when you fill out forms on our website, sign up for our services, or contact us.
Automatically: when you visit our website through cookies and other tracking technologies.
From third parties: such as partners or service providers who help us enhance our offerings.
c. Use of Your Information
We use the personal information we collect for the following purposes:To provide, maintain, and improve our services.
To process your requests, transactions, and payments.
To communicate with you about updates, promotions, and other relevant marketing content.
To analyze and understand how you use our website and services, improving user experience.
To comply with legal obligations and ensure the security of our services.
d. Sharing of Your Information

We do not sell your personal information. However, we may share your information with the following categories of third parties:Service Providers: who perform services on our behalf, such as payment processing, email communication, and data analytics.
Legal Authorities: if required by law or to protect the safety, rights, or property of Expand Marketing or others.
Business Transfers: if Expand Marketing is involved in a merger, acquisition, or asset sale.
e. Your Privacy Rights
As a California resident, you have the following rights under the CCPA:Right to Know: You can request details about the personal information we have collected, used, or disclosed about you.
Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.
Right to Opt-Out: You can request that we do not sell your personal information. However, we do not sell personal information.
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at ryan@expandmarketing.io. We will verify your identity before processing your request, as required by law.
f. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior. This helps us improve our website and tailor our marketing efforts to your interests. You can manage your cookie preferences through your browser settings.

5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Dispute Resolution
We value client satisfaction and are committed to delivering exceptional results. If there are any issues with the services provided, please contact us at ryan@expandmarketing.io within 7 days of delivery to address your concerns. We will work diligently to resolve any issues to the best of our ability.

8. Changes to These Terms and Conditions
We may update these Terms and Conditions from time to time. When we do, we will post the updated policy on this page and update the "Effective Date" at the top of the document. Please review this policy regularly to stay informed about our terms.9.


Contact Information
If you have any questions about these Terms and Conditions, our privacy policy, or your order, please reach out to us: Expand Marketing
Email: ryan@expandmarketing.io
Website: expandmarketing.io